terms of service

These Terms of Service govern all purchases, deliveries, and interactions between the customer and our webshop. By using the website and placing an order, customers agree to the terms outlined below.

1. Nature of Products

We sell third-party branded products. We are not the creator, manufacturer, trademark owner, or official brand representative of the items we resell.
All trademarks, logos, product names, and brand materials belong exclusively to their respective owners and are used solely for identification and resale purposes.

No affiliation, endorsement, or partnership is implied unless explicitly stated.

2. Order Acceptance

An order is confirmed once payment is completed. We reserve the right to decline or cancel orders in cases of incomplete information, suspected fraud, pricing errors, or other irregularities.

3. Product Information and Authenticity

We strive to provide accurate product descriptions and source products from reputable suppliers. However, because we are not the manufacturer, we are not responsible for:

• Packaging variations

• Manufacturer design changes

• Updated product specifications

• Color deviations due to supplier batches

All brand authenticity is based on the information provided by our suppliers.

4. Pricing and Payments

All prices include VAT unless stated otherwise. Shipping costs are added during checkout. Promotional prices remain valid while displayed.

5. Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers or external disruptions.

City / Local Delivery

For same-city deliveries, customers will be contacted by phone before arrival.
Customers are responsible for ensuring the delivery entrance is fully accessible. If delivery is not possible due to blocked access, additional costs may apply or a new delivery appointment may be required.

6. Warranty

Manufacturer warranty—if applicable—lies solely with the original brand owner. As a reseller, we act only as an intermediary and cannot provide manufacturer-level guarantees.
We will assist customers in forwarding valid warranty claims to the appropriate brand or supplier.

7. Liability

Our liability is limited to the value of the customer’s order.
We are not liable for indirect, incidental, or consequential damages (such as lost profit or data loss).

Since we are not the manufacturer, we cannot be held responsible for:

• Product defects caused during manufacturing

• Safety-related issues originating from the brand

• Material or design flaws

• Packaging or labeling errors made by the brand owner

For such issues, responsibility lies with the respective brand owner or manufacturer.

8. Intellectual Property

All trademarks, product images, brand names, and logos displayed on our website are the exclusive property of their respective owners.
We do not claim ownership of these materials and use them solely for the purposes of resale and product identification.

All website text, translations, layout, and content created by our company remains our intellectual property and may not be copied or redistributed without permission.