We value your privacy and ensure that your personal data is collected and processed in accordance with GDPR and all applicable data protection laws.
1. Data We Collect
We only collect data necessary to operate our business, including:
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Name, address, and contact information
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Payment and billing details
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Order and delivery data
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Communication sent through email, forms, or customer service
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Technical information such as IP address, browser type, device data, and cookies
2. Purpose of Data Processing
Your data is used to:
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Process and deliver your order
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Provide customer support
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Handle returns, refunds, and warranty assistance
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Improve website functionality and user experience
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Comply with legal and administrative obligations
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Detect and prevent fraud
3. Sharing of Personal Data
We do not sell personal information.
Data is only shared with trusted third parties necessary for operating our business, including:
All partners are contractually obligated to handle data securely and lawfully.
4. Retention Periods
Data is retained only as long as necessary for legal or operational reasons.
Order and billing information is retained for at least 7 years due to accounting regulations.
5. Data Security
We use security measures such as SSL encryption, access controls, and secure servers to protect your information.
6. Customer Rights
Under GDPR, customers may:
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Request access to their data
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Request correction or deletion
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Object to certain processing activities
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Request data portability
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File a complaint with the data protection authority
Requests may be submitted through our customer service team.
7. Cookies
Our website uses cookies to support essential functionality such as shopping carts, user preferences, and analytics. You may adjust your cookie settings through your browser.
